Celerity Media is an all-in-one CRM platform designed to help businesses manage their online reputation and customer relationships seamlessly. Our primary focus is on reputation management, enabling you to monitor and respond to all your business reviews from one centralized location. With Celerity Media, you can enhance your customer interactions, streamline your communication, and drive business growth effortlessly.
Key Features:
- Reputation Management: Keep all your business reviews in one convenient location. With Celerity Media, you can monitor and respond to reviews directly from the app, ensuring your business maintains a positive online presence. Engage with your customers effortlessly and address their feedback promptly to enhance your reputation and foster trust.
- Online Reviews: Increase your review volume by sending automated invitations to our selective review direction page via text, email, or through our physical product. Encourage satisfied customers to share their experiences and boost your online presence. Our approach to reputation management is designed to maximize positive exposure and minimize the impact of less favorable reviews.
- Unified Inbox/Conversations Tab: Integrate all customer communications into one inbox. Whether its texts, emails, social media messages, reviews, or calls, you can manage every interaction through the app. Respond to leads or customers from your website forms, phone calls, emails, or social media platforms like Facebook and Instagram. With a single business number for calls and texting from the app, you can centralize all communications, ensuring your team doesnt need to share personal numbers with customers.
- Celerity Media Opportunities Board: Visualize and manage your leads with our intuitive CRM board. This feature allows you to see all your opportunities at a glance, making it easier to track progress, prioritize tasks, and convert leads into loyal customers. The easy-to-digest format ensures you stay organized and focused on what matters most.
- Payment Acceptance: Streamline your transactions with our built-in payment processing feature. Customers can tap their card on your phone to make instant payments, providing a hassle-free experience for both you and your clients.
Join the growing number of businesses transforming their operations with Celerity Media. Download the app today and experience the future of CRM management.